📦 Shipping Information
Orders are processed within 2–3 business days.

Once shipped, delivery typically takes 5–7 business days.

Please note: Delivery times may vary due to demand or carrier delays.

Returns & Refunds
We accept return requests within 14 days of delivery.

To be eligible for a return:
• Item must be unused and in original condition
• Item must be in original packaging

🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

⚠️ Damaged or Defective Items
If your item arrives damaged or defective, please contact us at Cutetingz31@gmail.com within 48 hours of delivery.

To process your request, we require clear photo or video evidence of the issue.

Once verified, we will offer a replacement, refund, or partial refund depending on the situation.

🩱 Non-Returnable Items
For hygiene and safety reasons, swimwear, lingerie, and cosmetic products are non-returnable and non-refundable.

⚠️ Exceptions
If your item arrives damaged, defective, or incorrect, please contact us at Cutetingz31@gmail.com within 48 hours of delivery with photo or video proof, and we will resolve the issue promptly.

💡 Faster Option
To save you time, we may offer a partial refund without requiring a return.

OUR SHIPPING POLICY:

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.